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IT Services

Proactive IT support

Your IT infrastructure is the backbone of your business. Are you harnessing its full potential?

Better IT utilisation can catalyse business growth and amplify the services you offer to your clients. If you want to focus on your business goals and not your infrastructure, it might be time to consider an external Managed Service Provider (MSP) like WWCS. 

Meet our expert

Darren Covey

Darren Covey

Director, Client Relations

Proactive IT support Partner

Serving London for 40 years

Ranked amongst the top 500 IT service providers in the world

Why Proactive IT Support Matters 

Your IT infrastructure is the backbone of your business. Are you harnessing its full potential? Better IT utilisation can catalyse business growth and amplify the services you offer to your clients. If you want to focus on your business goals and not your infrastructure, it might be time to consider an external Managed Service Provider (MSP) like WWCS. 

Your Extended IT Department 

Think of WWCS as your in-house IT team, only better: 

  • Extended Hours: Reach out to us from 08:30 to 18:00. 
  • Multiple Contact Points: Call us, email, or use the client portal to raise a ticket. 
  • Flexible Support: While we predominantly offer remote support, we’re also available for on-site visits when necessary. 
  • Comprehensive Service Spectrum: From telephone support for all IT hardware and software to network support, hardware and software purchasing, third-party liaisons, printer solutions, and proactive IT consulting & support – we’ve got you covered. 
  • We Know our tech: We are deep with in-house specialists on hand to cover every aspect of your technical requirements, from cyber security and best practice, to VOIP and internet connections.  

Microsoft Partners

Credentials that speak volumes

WWCS are proud to be a Microsoft Solutions Partner in Modern Workplace.

One of the firm partners in the UK to do so.

Our engineers are equipped with MS competencies to ensure top-tier support for your systems. Since 1983, we’ve pioneered IT Support solutions, continuously integrating innovative technologies for our clients. Our expertise guarantees efficient, effective, and agile IT support complemented by seasoned consultancy and certified security specialists.

From IT Support and Consultancy to Relocations (Office Moves), Business Continuity, Backup & Cloud services, and on-ground technical support – we’ve designed our services to cover the entire IT spectrum. 

Credentials that speak volumes
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Dedicated Account Management

At WWCS, our commitment to excellence extends beyond just IT support

Tailored IT Solutions for Modern Businesses

IT Consultancy:

Navigating the complex world of technology requires expert guidance. Our IT consultancy services provide strategic insights to help you leverage technology for business success, covering everything from infrastructure planning to software selection.

Managed IT Services:

Keep your IT systems running smoothly without the overhead of managing them in-house. Our Managed IT Services include comprehensive monitoring, maintenance, and support, ensuring your technology aligns with your business objectives.

Managed Cloud Services:

Harness the power of the cloud with our Managed Cloud Services. We handle cloud infrastructure, application management, and security, ensuring your cloud environment is efficient, secure, and scalable.

IT Strategy Consultants:

Develop a long-term IT strategy that supports and drives your business goals. Our IT Strategy Consultants work with you to create a roadmap for technology investment and deployment, ensuring alignment with your business vision.

IT Support Services:

Experience seamless IT operations with our IT Support Services. We offer end-to-end support, from troubleshooting and repair to proactive system management, ensuring your IT infrastructure supports your business needs.

Onsite IT Support:

For immediate and hands-on IT assistance, our Onsite IT Support services are at your disposal. We provide expert technical help right at your workplace, addressing issues quickly and efficiently.

Outsourced IT Support:

Outsource your IT needs to the experts. Our Outsourced IT Support services offer a cost-effective solution for managing your IT systems, providing top-tier support without the need for internal IT staff.

Remote IT Support:

Get quick and efficient IT assistance with our Remote IT Support. Our experts are just a call or click away, ready to resolve your IT issues remotely, minimizing downtime and enhancing productivity.

Our Promise

We are a Relationships First Company

Dedicated Account Manager:

Enjoy a personalized experience with a single point of contact who understands your needs intimately.

Regular Check-ins:

Whether it’s a casual chat or quarterly review meetings, we ensure open lines of communication. These reviews are comprehensive, highlighting activities, any persisting issues, future tasks, and any WWCS updates you might find intriguing.

Detailed Reporting:

Need insights? We can deliver monthly management performance reports tailored to your requirements.

Building Lasting Relationships:

Our philosophy is simple – the better we know you, the better we can serve you. Trust and relationship-building are at the heart of everything we do.

We are a Relationships First Company
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Guest Krieger

"Since first engaging WWCS in 2014 to help reshape our IT strategy, we have built an excellent working relationship with their team. We have always found them helpful, fast and efficient in resolving the day to day issues that arise. In addition, the team is proactive in giving advice to the business and proposing solutions to potential issues that may arise in the future. They have become an important and valued partner in supporting Guest Krieger’s development."

Andrew Sindall

Office Manager

EID

"We have had the pleasure of WWCS managing our IT Support for the past 23 years. We have found them to be very trustworthy, reliable, friendly and good value for money. They always solve our problems quickly, whether big or small. We would have no hesitation in recommending them to any business or individual, as we know they would definitely not regret seeking help from WWCS."

Sandra Hinds

Director, EID Industrial Diamonds

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